Online Store FAQs
For questions related to online ordering please call 833-888-0544 or email
GENERAL QUESTIONS
Do you offer discounts for online orders?
Yes, currently we offer discounts on STEEL DECK products ordered through our website. The discount tiers below are based on your order subtotal.
10% OFF orders $2,001 to $5,000
20% OFF orders of $5,001 to $10,000
40% OFF orders over $10,001
When do my orders ship?
All orders placed outside of normal hours (M – F, 8 am – 4 pm EST) will be placed the next business day.
DECK QUESTIONS
Where are your STEEL DECK pickup locations?
Our STEEL DECK products can be picked up in Florida, Illinois & New Jersey. Please choose local pickup during checkout.
The address for each pickup location is below.
FLORIDA
140 South Ellis Road
Jacksonville, Florida 32254
ILLINOIS
9 Unytite Drive
Peru, Illinois 61354
NEW JERSEY
14 Harmich Road
South Plainfield, New Jersey 07080
ELOCONE QUESTIONS
How fast do my orders ship?
Orders placed for in-stock material will typically ship within 1 business day via UPS ground
Where are your ELOCONE NUTS pickup locations?
Our ELOCONE NUTS can be picked up in Easton, MA. Please choose local pickup during checkout.
MASSACHUSETTS
50 Eastman Street
Easton, Massachusetts 02375