Online Store FAQs

For questions related to online ordering please call 833-888-0544 or email

GENERAL QUESTIONS

Do you offer discounts for online orders?

Yes, currently we offer discounts on STEEL DECK products ordered through our website. The discount tiers below are based on your order subtotal.

10% OFF orders $2,001 to $5,000
20% OFF orders of $5,001 to $10,000
40% OFF orders over $10,001

When do my orders ship?

All orders placed outside of normal hours (M – F, 8 am – 4 pm EST) will be placed the next business day.

DECK QUESTIONS

Where are your STEEL DECK pickup locations?

Our STEEL DECK products can be picked up in Florida, Illinois & New Jersey. Please choose local pickup during checkout.

The address for each pickup location is below.

FLORIDA

140 South Ellis Road
Jacksonville, Florida 32254

ILLINOIS

9 Unytite Drive
Peru, Illinois 61354

NEW JERSEY

14 Harmich Road
South Plainfield, New Jersey 07080

ELOCONE QUESTIONS

How fast do my orders ship?

Orders placed for in-stock material will typically ship within 1 business day via UPS ground

Where are your ELOCONE NUTS pickup locations?

Our ELOCONE NUTS can be picked up in Easton, MA. Please choose local pickup during checkout.

MASSACHUSETTS

50 Eastman Street
Easton, Massachusetts  02375